Go to your iPhone’s Settings menu and tap on General.You can either long-press the app icon until it jiggles and click on the X to confirm or go through the settings. Unfortunately, iPhone users must delete the app to clear the Cache. The steps above won’t delete any of your information in the app, although you may need to log back in once you’ve cleared the Cache. On the older Android versions, tap on Storage. On older Android versions, skip to the next step. Access your phone’s Settings and tap on Apps, Application Manager, or Apps & notifications, depending on your Android version.You can always choose to delete and reinstall the application on your phone, but clearing the Cache is a simple solution to try: For Android: Essentially, this wipes out stored data, similar to an app restoral. Here is a quick guide for software updates on iOS/Android.Ĭlearing the Instagram app may fix the problem. If your phone’s Operating System (OS) software isn’t current, you may encounter problems using various apps, including Instagram. Hit the Update button next to the app, and Instagram will confirm that the latest version is installed.Launch the App Store or Play Store, navigate to Updates or My Apps & Games, and swipe the list to find Instagram.This situation is why you need to check if there’s an update. In the past, many users reported issues with playing music on stories or playing sound altogether. Instagram frequently releases updates and bug fixes that address various in-app problems. If you’re using a newer Android phone, you may need to hold the volume and power buttons to restart the device. After turning off the smartphone, press the Side/Top button again to power it back on.įor Android: Press and hold the power button for a few seconds until the power options appear, then tap on reboot or restart.

For older iPhones (iPhone 8 and earlier): hold the Side/Top button to bring up the Power slider.

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